Personal Contact Information
We may collect the following information from users of
our service: first name, last name, street address, area and city, phone
and contact numbers, e-mail address, GPS location.
In addition, we may collect information regarding account holders' past
orders, customer service inquiries, service/restaurant reviews.
We also uses web analytics software to track and analyze traffic on the
service in connection with our advertising and promotion of our
services. We may publish these statistics or share them with third
parties without including PII ("Personally Identifiable Information").
Non-Personally Identifiable Information (or "Non-PII") is aggregated
information, demographic information and any other information that does
not reveal your specific identity.
We and our third party service providers may collect Non-PII from you,
including your computer type, screen resolution, OS version, Internet
browser and demographic data, for example your location, gender and date
of birth and we may aggregate PII in a manner such that the end-product
does not personally identify you or any other user of the Site, for
example, by using PII to calculate the percentage of our users who have a
particular telephone area code. We and our third party service
providers may also use cookies, pixel tags, and other similar
technologies to better serve you with more tailored information and
facilitate your ongoing use of our Site. If you do not want information
collected through the use of cookies, there is a simple procedure in
most browsers that allows you to decline the use of cookies.
IP Addresses are the Internet Protocol addresses of the computers that
you are using. Your IP Address is automatically assigned to the computer
that you are using by your Internet Service Provider (ISP). This number
is identified and logged automatically in our server log files whenever
users visit the Site, along with the time(s) of such visit(s) and the
page(s) that were visited. Collecting IP Addresses is standard practice
on the Internet and is done automatically by many websites.
The personal information that you are asked to provide, and the reasons
why you are asked to provide it, will be made clear to you at the point
we ask you to provide your personal information.
How we use your information
We use the information we collect in various ways, including to:
Send your order details, and your contact / address details to the restaurant you choosed to order from
Deliver the food you ordered to your selected address
Provide, operate, and maintain our website and Mobile App
Improve, personalize, and expand our website and Mobile App
Understand and analyze how you use our website and Mobile App
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners,
including for customer service, to provide you with updates and other
information relating to the website and Mobile App, and for marketing
and promotional purposes
Send you emails
Find and prevent fraud
Order Placement Information
Personal information required during the order process
includes name, address, phone number, email address and other similar
information used to identify you and complete an order.
Personal information collected at our site and app it will be shared with the restaurant you ordered from and might be shared also with
a third party delivery company when processing your order.
Credit Cards and Payment Information
When you place an order through the website or app, you are required to select a method of payment.
We are not interested in your debit/credit card information nor do store
any of your debit/credit information, since orders could be paid at the
door directly to the restaurant through methods of payment such as
cash, credit card.
For transactions with online debit/credit cards, we transmit your entire
card information to the appropriate debit/credit card company in an
encrypted format with globally accepted rules and applications during
order processing. Upon your choice, we keep a part of your card
information in an encrypted format, taking precaution to maintain
physical, electronic and procedural safeguards over your credit card
information.
Children's Information
One of our main priorities is adding protection for
children while using the internet. We encourage parents and guardians to
observe, participate in, and/or monitor and guide their online
activity.
We do not knowingly collect any Personal Identifiable Information from
children under the age of 13. If you think that your child provided this
kind of information on our website or app, we strongly encourage you to
contact us immediately and we will do our best efforts to promptly
remove such information from our records.
Privacy Policy amendment
We may change this Privacy Policy at any time by publishing the new version on the website.